How It Works

What happens after you click Get Support.

Six clear steps, from choosing a service to a written plan you can actually follow. No portals to set up, no insurance approvals, no guessing what comes next.

  1. 1

    Choose your service

    Pick the level of support that matches your situation — Discharge Clarity Session, Follow-Up Navigation, or Complete Post-Discharge Support. If you are not sure, answer a few short questions and we will point you to a starting place.

    Not sure yet? Start with Help Me Choose.
  2. 2

    Tell us what you need

    Share what happened, where the person was discharged from, and what feels overwhelming right now. A few sentences is enough — you do not need paperwork organized before reaching out.

  3. 3

    Book your session

    We confirm the right service, the price, and a time that works. Everything is private-pay with pricing stated up front, so there are no insurance approvals to wait on.

  4. 4

    Meet with Xzora

    We review discharge instructions, medication information already provided by your healthcare professionals, referrals, and appointments in plain language — and write down the questions worth asking your care team.

  5. 5

    Receive your next-step plan

    You leave with an organized, written next-step plan: what to do, in what order, who to contact, and what to bring to upcoming appointments.

  6. 6

    Follow up when included

    Complete Post-Discharge Support includes a post-discharge check-in to see what is working, what slipped, and what still needs navigating. Focused services can always be added on later.

Throughout every step, decisions about diagnosis, treatment, and medication remain with your treating healthcare professionals. Our work is understanding, organization, and navigation.
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